Privacy Policy
Effective · 27 June 2026
Welookup Insights LLP (“Welookup”, “we”, “us”) is the data controller for personal data collected through welookupinsights.com. This notice describes what we collect, why, the legal bases we rely on, and the rights you have under the EU/UK GDPR, the Digital Personal Data Protection Act, 2023 (India) and the California Consumer Privacy Act, as amended (CCPA/CPRA).
1. Data we collect
- Identity & contact: name, business email, phone, company, job title — when you submit a form, subscribe or book a call.
- Enquiry content: messages, requirements, budgets and timing you share with us.
- Usage data: pages viewed, referrer, device, approximate location (from IP), interaction events.
- Cookies & similar tech: see our Cookie Policy.
2. Purposes & legal bases
| Purpose | Legal basis (GDPR) |
|---|---|
| Responding to enquiries, proposals, demos | Contract / pre-contract (Art. 6(1)(b)) |
| Newsletter & marketing emails | Consent (Art. 6(1)(a)) — withdrawable any time |
| Site analytics & service improvement | Consent for non-essential cookies; legitimate interest for aggregate logs (Art. 6(1)(f)) |
| Security, fraud prevention, legal compliance | Legitimate interest / legal obligation (Art. 6(1)(c)&(f)) |
Under India’s DPDP Act, processing is based on your consent or on a legitimate use (response to a request you initiated).
3. Recipients & subprocessors
We share data with vetted service providers that help us run the site and respond to you (CRM, analytics, scheduling, hosting). See our current Subprocessors list. We do not sell or “share” personal information for cross-context behavioural advertising as defined under CPRA.
4. International transfers
Where personal data leaves your jurisdiction, we rely on appropriate safeguards: EU Standard Contractual Clauses (2021/914), the UK International Data Transfer Addendum, and equivalent contractual mechanisms for transfers to or from India.
5. Retention
- Lead and enquiry records: up to 36 months after last interaction, then deleted or anonymised.
- Newsletter subscribers: until you unsubscribe, plus suppression-list retention required by law.
- Analytics events: up to 14 months (GA4 default).
- Records required for tax/legal compliance: as required by applicable law.
6. Your rights
Depending on where you live, you have the right to:
- access, rectify, erase or restrict processing of your data;
- port your data to another controller;
- object to processing based on legitimate interests or direct marketing;
- withdraw consent at any time (without affecting prior processing);
- lodge a complaint with your supervisory authority (e.g. ICO in the UK, EU Data Protection Authorities, Data Protection Board of India);
- (California) know, delete, correct, and limit use of sensitive personal information; we do not discriminate against you for exercising these rights.
To exercise any right, email legal@welookupinsights.com. We respond within statutory timeframes.
7. Children
The site is not directed to children under 18 and we do not knowingly collect their data.
8. Automated decision-making
We do not make decisions that produce legal or similarly significant effects about you solely by automated means.
9. Security
See our Security Statement for the controls currently in place.
10. Grievance Officer & contact (India DPDP)
Grievance Officer / Data Protection contact: legal@welookupinsights.com.
Welookup Insights LLP, India.
Effective 27 June 2026.
This page is maintained by Welookup Insights LLP. It explains current practices and is not an independent certification. Questions: legal@welookupinsights.com.